Wed, 1 February 2006
Instant Messaging or IM, once the domain of generation X and generation Y is quickly becoming a mainstream business application. While this technology has been a great boon to businesses, increasing productivity and streamlining efficiency there is a darkside. Chief among potential corporate headaches are manageability, security, interoperability and records retention. In this, the first of a 10 part series detailing technologies to watch for 2006, we provide a review of IM history, usage, trends vulnerabilities and future solutions.